Last Updated: January 1, 2025

At DigiAgency, we strive to deliver high-quality digital marketing services that meet your expectations. However, if you are not satisfied with our services, we offer the following refund policy:

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Service Not Rendered: If we fail to deliver the agreed-upon services.

• Dissatisfaction: If you are unsatisfied with the quality of our work, provided you notify us within 7 days of service delivery.

Refunds are not available for:

• Services that have already been completed and delivered.

• Changes in your business needs or priorities after the service has started.

2. How to Request a Refund

To request a refund, please contact us at support@digiagency.agency with the following information:

• Your name and contact details.

• A description of the issue and why you are requesting a refund.

• Any relevant documentation (e.g., screenshots, emails).

We will review your request and respond within 5 business days.

3. Refund Process

If your refund request is approved:

• Refunds will be processed within 10 business days.

• The refund will be issued to the original payment method used (via Stripe).

4. Partial Refunds

In some cases, we may offer a partial refund based on the portion of the service that was not delivered or did not meet expectations.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: support@digiagency.agency